Report a Leak
If you've spotted a water leak that you think is from one of our pipes, please report it here.
The more information you can give us the better, as it will help us to assess how severe it is and assist us when we visit the area to try and find the leak.
What to expect from us
Once you’ve reported the leak, our team will receive your information and prioritise the investigation and repair of the reported leak. Some repairs can take longer than others. We may need to work closely with the council or local authorities to make sure we fix it safely.
The following video outlines next steps and timescales; please be aware that our timeline is purely guidance and could be subject to amendment due to emergency work or environmental conditions.