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Change your name


You can use this form if:

  • You’ve recently married or divorced
    (If you are informing us that your name has changed because of a divorce or separation, and one of the account holders is moving home as a result, please contact us).
  • You’ve changed your name via Deed Poll
  • The spelling of your name is currently wrong

This form is also available in Welsh.

Need to add or remove a name from your account?

If you are looking to add or remove a name from your account please don't use this form.

We have detailed more information here, outlining the different circumstances for the addition or removal of a name on your account and your next steps.

What you'll need

  • Your Welsh Water account reference number This can be found in the top right corner of your bill, on your My Account dashboard, or the reference on your payment if you pay by direct debit.
  • Your personal details You will need your date of birth, email address and contact number.
  • New name Details of your new and previous name.