Household Customers - Apply for a water meter

If you have just purchased or moved into a property, you can apply once you have your customer reference number and first bill.

If you’re moving in to our region for the first time or moving to another property within our region, you can let us know online.

More information about having a water meter can be found here.

This form is also available in Welsh.

We need the following information to retrieve your Welsh Water customer account.

10 digit customer reference number

Title

First name

Surname

Date Of Birth (dd/mm/yyyy)

Email address

Your telephone number

How many people live in the property?

Only continue with this option if the property is unoccupied.