No Occupier Assessed Charge Declaration

Declaring to us that your property remains unoccupied.

When you applied for a meter, you opted to be billed on our No Occupier Assessed Charge (NOAC) if we couldn't fit a meter

This offers a reduced bill based upon you advising us that there are no occupiers at the property.

As the NOAC has been in place for nearly 12 months, we need to hear from you regarding the status of your property.

Please choose which customer type best describes you:

Personal / Residential I own or rent my property and am responsible for paying the water bill.

Business I have a business account for my company or business premises.

Your Welsh Water account

We need the following information to retrieve your Welsh Water customer account. This is to ensure our customers are kept safe, that we asking the right question and to ensure we are talking to the correct customer.

10 digit customer reference number

Title

First name

Surname

Date of Birth (dd/mm/yyyy)

Email address

Your telephone number

Your Welsh Water business account

We need the following information to retrieve your Welsh Water customer account. This is to ensure our customers are kept safe, that we asking the right question and to ensure we are talking to the correct customer.

10 digit customer reference number

Company name

Company number

Company Email address

Company contact number

How can we help you?

Our customers usually search for:

No Occupier Assessed Charge Declaration

Your Welsh Water account

Your Welsh Water business account