Register an empty property

If you’ve come to this page, it’s likely you’ve received a letter from us about your property.

Our charges are payable on properties to which water and / or sewerage services are applied but we may decide not to charge where they are neither occupied or furnished. If this is the case then this form can be used to update us on the status of your property and apply for relief from charges. It’s important you provide us with all the information we require. Incomplete information will delay our ability to review this matter for you and full charges will still apply.

Your details

Title

First name

Surname

Date of Birth (dd/mm/yyyy)

Contact number

Email address

Your home address

Postcode

Sorry, an address cannot be found

Address

Select address

Address line 1

Address line 2

Address line 3

Address line 4

Country

Postcode

Are you the Welsh Water bill payer at your home address (If it's served by Welsh Water)?

Bill Payer Title

Bill Payer First name

Bill Payer Surname

Bill Payer Date of Birth

Bill Payer Phone number

Bill Payer Email address

Confirm Bill Payer Email address

This form is also available in Welsh.

How can we help you?

Our customers usually search for:

Register an empty property

Your details

Your home address